First, make sure you are making weekly customer service calls. Second, use the five step calling process.

Are you constantly defending commissions with little confidence? Reducing your rates at the first sign of objection? Take a look inside at the true value you are delivering through your service.

The pre-listing interview is incredibly important. It blows my mind as to why so many agents don't do this crucial step. Here are my top five pre-listing interview questions that you should be asking.

Don't like having those overpriced listings with sellers that "don't need to sell?" Here's how to handle these situations...

Open houses are a staple of real estate sales! Don't make them a waste of time, make them productive!

Do you trust your advisor? Ask the right questions so you know exactly what to expect. Here is Part III of Questions You Should Ask Your Realtor.

You don't know what you don't know. Don't hesitate to ask your Realtor questions to qualify her expertise. Here's Part II of Questions You Should Ask Your Realtor.

Are you really giving your real estate agent a solid interview? Make sure you are asking the right questions! Here's Part I of Questions You Should Ask Your Realtor.

Don't let a buyer's inspection kill the deal. Be prepared and have your sellers conduct a pre-listing home inspection!

Most sellers overprice their home because they don't have all the data or they don't understand it. Be a proactive real estate advisor and guide your sellers to the appropriate list price!

You don't have to under promise, you just need to deliver! Set the right expectations and hold yourself accountable.