First, make sure you are making weekly customer service calls. Second, use the five step calling process.

Are you constantly defending commissions with little confidence? Reducing your rates at the first sign of objection? Take a look inside at the true value you are delivering through your service.

Open houses are a staple of real estate sales! Don't make them a waste of time, make them productive!

Do you trust your advisor? Ask the right questions so you know exactly what to expect. Here is Part III of Questions You Should Ask Your Realtor.

You don't know what you don't know. Don't hesitate to ask your Realtor questions to qualify her expertise. Here's Part II of Questions You Should Ask Your Realtor.

Are you really giving your real estate agent a solid interview? Make sure you are asking the right questions! Here's Part I of Questions You Should Ask Your Realtor.

"Work with me to buy a home, it won't cost you a dime!" Is that the truth, though? The services of a buyer's real estate agent may by deducted from the seller's proceeds, but the buyer is definitely paying for that service.

Bidding wars can be stressful on buyers and real estate agents. Get your buyers prepared properly so they have their best chance at success!

Are your buyers ready for action or are they still confused? Get them prepared with the very best buyer brochure!

You don't have to under promise, you just need to deliver! Set the right expectations and hold yourself accountable.

Is technology the only way to speak to millennials? No! Providing excellent service and caring for your clients is the best way to move millennials.